Last Updated: July 2026

At Smak Av Indonesia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment information (processed securely through our payment providers)
• Order history
• IP address
• Browser and device information
• Cookies and website usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Process payments securely
• Send order confirmations and shipping updates
• Improve our products and services
• Respond to inquiries
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

We will only use your personal information for legitimate business purposes.

3. Payment Information

Payments are processed through secure third-party payment providers.

Smak Av Indonesia does not store your complete credit or debit card information on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Analyze visitor traffic
• Enhance website functionality

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

• Payment providers
• Shipping and delivery partners
• Website hosting providers
• Legal authorities when required by law

These service providers are required to protect your information and use it only for the services they provide.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no internet transmission can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable privacy laws, including the General Data Protection Regulation (GDPR), you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your personal data
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes

When your information is no longer required, it will be securely deleted or anonymized.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage customers to review this policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Smak Av Indonesia

Email: privacy@smakavindonesia.com

Website: www.smakavindonesia.com